When it comes to dealing with computer issues, there's a noticeable difference in how computer-savvy individuals handle problems compared to those who aren't as knowledgeable.

Let me give you an example to illustrate this point.

Imagine you have two people: Person A, who is computer-savvy, and Person B, who is not. Both have a fairly new laptop, not the latest model, but still relatively recent. Suddenly, it starts to run a bit slower when opening the browser. It's not a significant slowdown, but it is noticeable.

Person A, being computer-savvy, will get annoyed by this and immediately start tinkering to fix this minor problem, possibly going to great lengths to resolve it. On the other hand, Person B will think, "Ah, it's a bit slower than usual, oh well," and do nothing about it.

Over time, these minor problems accumulate into many small issues, resulting in a big problem. Meanwhile, Person A's PC still runs just as well as it did on day one.

So, when Person B asks Person A, "Why is my computer so borked?" Person A will be confused and reply, "Hm, your PC is just a few months old, the specs are fine, honestly I have no idea how it could become so fucked" because they never experience that state themselves.

Of course, every person is different, and this is an exaggerated example, but I feel like a lot of times when helping my friends with their PC problems, it feels like this is the root of the problem.